When the Terror in My Mind Has to Go Somewhere: Writing the Phone Anxiety Thriller Series

There are books I write because I’ve a story to tell. And then there are books I write because the story will not leave me alone. My Phone Anxiety Thriller series has become the latter. What began with the idea of turning something deeply uncomfortable, the fear and dread surrounding telephone communication, into suspense has grown into four novels: Where Voices Go to Hide, A Frequency of Secrets, Call Waiting, and Every Recording Has a Ghost.

Writing them has been challenging but also strangely addicting. So much so that it’s kept me up nights and driven me during the day as well. Sleep has been minimal for the past two months. Maybe that’s because these books don’t begin entirely with imagination but in the part of my mind that already understands what it feels like for a telephone to become something larger than a telephone.

For someone without phone anxiety, a ringing phone is simply a sound. For someone with it, that sound can become a warning.

• Who is calling?
• Why are they calling?
• What happened?
• What am I going to have to say?
• What if I say the wrong thing?
• What if something is wrong?
• What if this call changes everything?

And sometimes the most frightening question is simply: What if I answer? That endless succession of possibilities is where these novels live.

Where Voices Go to Hide

Where Voices Go to Hide began with Elena Sterling, a woman who has spent much of her life avoiding telephone calls because talking on the phone creates something far more complicated than ordinary nervousness. In Elena’s world, she can hear what people are hiding beneath their spoken words. That premise allowed me to exaggerate something very real about anxiety: the constant attempt to interpret what another person really means.

• A pause becomes suspicious.
• A change in tone becomes evidence.
• A delayed answer becomes meaningful.

A sentence gets replayed over and over long after the conversation has ended. Anxiety is extraordinarily talented at filling silence.

For Elena, those imagined spaces become literal. What she hears beneath conversations draws her into secrets, manipulation, disappearing women, and questions about whether the people closest to her can be trusted. But underneath the thriller is something much more familiar to me: the exhausting experience of analyzing communication until communication itself becomes frightening.

A Frequency of Secrets

Then came A Frequency of Secrets, which pushed the idea further.

Somerset Kinsley encounters voices beneath voices, versions of people who seem younger, older, frightened, dying, or ready to confess things they have never said aloud. The telephone becomes almost archaeological.

• Every conversation contains another layer.
• Every voice contains another possibility.
• Every call might mean more than it appears to mean.

That concept came naturally because anxiety works much the same way. An anxious mind rarely accepts the first explanation. It digs. Then it digs beneath what it just discovered. Then it questions whether it should have been digging at all.

• Someone says, “Everything is fine.” Anxiety asks: But why did they say it like that?
• Someone does not return a call. Anxiety asks: What happened?
• Someone calls unexpectedly. Anxiety asks: Why me? Why now?

By the time the mind has finished constructing possibilities, an ordinary situation can feel like the opening scene of a murder mystery. For a thriller writer, unfortunately, or perhaps fortunately, that is fertile ground.

Every Recording Has a Ghost

Then came Every Recording Has a Ghost. By this point I’d become fascinated not only with live telephone conversations but with recorded voices. A recording is supposedly fixed. The words have already been spoken. Nothing about them should change. And yet anyone who has ever replayed a voicemail, conversation, or recording while anxious knows that the experience can change every time you hear it. You notice another pause. Another breath, hesitation, and inflection. You begin wondering what happened immediately before the recording or immediately afterward.

You listen for what was not said. That became fertile territory for Every Recording Has a Ghost. The “ghost” doesn’t have to be something supernatural.

• Sometimes the ghost is memory.
• Sometimes it’s trauma.
• Sometimes it’s guilt.
• Sometimes it’s the person we were when something happened.
• Sometimes it’s simply the meaning we attach to a voice because we can’t stop listening.

And sometimes what haunts a recording is the knowledge that whoever made it knew something we don’t.

Call Waiting

With Call Waiting, I found myself becoming even more interested in what happens psychologically before, during, and after telephone communication. Waiting can sometimes be worse than answering. There’s the anticipation of the phone ringing. The knowledge that someone may call. The uncertainty surrounding what they might say. The feeling that communication is approaching and there’s nowhere to hide from it. That is one of the reasons phone anxiety fascinates me so much as a foundation for psychological suspense. The terror does not require anything to actually happen. Anticipation can generate its own terror. The mind is capable of constructing an entire catastrophe while the telephone remains perfectly silent.

Call Waiting explores that psychological territory—the uncertainty, the listening, the expectation, and the terrible possibilities our minds manufacture when information is incomplete. Sometimes silence isn’t peaceful. Sometimes silence is where anxiety becomes loudest.

 

The Challenging Part of Writing These Books

Writing these novels hasn’t always been easy because I have to spend time inside thought patterns I already understand too well. Thriller writers deliberately ask themselves terrible questions.

• What is the worst thing that could happen?
• What is behind the door?
• Who is lying?
• Who can’t be trusted?
• What does this clue really mean?
• What happens if the protagonist is wrong?

Unfortunately, anxiety asks remarkably similar questions. That means there are moments when writing this series feels less like inventing fear and more like opening a door that is already inside my mind. Once I open it, everything comes rushing through. Ideas connect rapidly. One possibility produces another. A telephone call becomes a secret. The secret becomes a disappearance. The disappearance becomes a recording. The recording becomes evidence. The evidence becomes questionable. And suddenly I have fallen fifty pages into another psychological nightmare. That’s the challenging part. It’s also the addictive part.

I Have to Put the Terror Somewhere

There is something surprisingly freeing about giving anxiety a fictional destination. When frightening possibilities remain inside the mind, they can circle endlessly. On paper, they have somewhere to go. I can give them a house, a character, a telephone, a detective, a cassette, a recording, a crime, a beginning, and, eventually, an ending.

Perhaps that’s why I continue returning to this series. The terror in my mind has to get onto paper before it overtakes me. Writing gives it boundaries. Instead of allowing every what if to remain an unanswered question, I can turn the question into a plot.

• What if someone could hear what people were hiding? That became Where Voices Go to Hide.
• What if voices contained other versions of themselves? That became A Frequency of Secrets.
• What if a recording contained something that refused to stay in the past? That became Every Recording Has a Ghost.
• What if waiting for the next communication became its own form of terror? That became Call Waiting.

One anxious question leads to another. Apparently, in my case, one anxious question also leads to another novel.

Why I Keep Writing the Phone Anxiety Thrillers

I don’t know that I will ever run out of material because phone anxiety isn’t simply about being afraid to make a telephone call. It can involve anticipation, avoidance, physical panic, obsessive thinking, rehearsing conversations, replaying conversations afterward, worrying about tone, imagining consequences, and constructing elaborate scenarios around very little information.

Those experiences are uncomfortable in real life. In fiction, they are almost perfectly designed for psychological suspense. A thriller depends upon uncertainty. So does anxiety. A thriller depends upon anticipation. So does anxiety. A thriller asks the reader to wonder what happens next. Anxiety does that relentlessly. Writing these books allows me to take that machinery and use it for something creative.

The fear still feels real. The thoughts can still arrive faster than I can organize them. But once they become Somerset’s problem, or Elena’s problem, or another character standing beside a ringing telephone wondering whether to answer it, they’ve entered another world. They’ve become fiction. And maybe that is the strangest thing I’ve learned from writing four Phone Anxiety Thrillers. The same mind that can frighten me can also create. The same imagination capable of constructing the worst possible outcome is capable of constructing an entire novel. So I keep writing. Because sometimes the phone rings inside your mind long before it rings in the room. And sometimes the only way I know how to silence it is to answer it on the page.